Bringing you the best heavy machinery customer service, or Silver Service®, is our priority, and Customer Satisfaction Is Our Only Policy!®

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    Customer Testimonial Videos

    Ours is a very competitive marketplace. To survive in it, to flourish and grow in it, we’ve had to keep its basic truths firmly in mind: That our success depends on our customer’s conviction that they will receive better service from us than from our competitor. That no machine is more reliable than the people who stand behind it. That a customer unsatisfied for any reason will soon become someone else’s customer.


    Follow this link to our YouTube playlist of customer testimonials. Hear straight from our extremely satisfied customers why Arnold Machinery is your trusted partner. View Playlist Here.



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    What is Silver Service®?

Is Our Silver Service® Really That Good?

We have experienced Silver Service® over several decades. We have had problems solved in a very timely fashion. If we have an issue and some equipment is down, it’s tens of thousands of dollars from our bottom line. They recognize that, not in just word, but in action as well. It’s been a very pleasant experience.
— Mike Whitaker, Owner, Whitaker Construction
We've had a long relationship with Arnold Machinery Company. The reason why I purchase equipment from Arnold Machinery Company is because of their Silver Service® promise. They stand behind their equipment.
— Tommy Fisher, President / CEO, Fisher Sand and Gravel
I’ve been working with Arnold Machinery Company for many years. They’ve always been fair and honest. Silver Service® means a lot to us.
— David Cook, Mine Manager, Glamis-Marigold Mining
Early in our business, we made some errors in the equipment we purchased. Arnold Machinery’s Silver Service® commitment stood by us, took all the machinery back and replaced it with equipment that was needed, which they certainly did not need to do. We’ve always had exceptional service from them and will continue to maintain our relationship with them.
— Scott Crabtree, Business Manager, SMA Solar Technologies
When Arnold Machinery Company first approached me about their Silver Service® promise, I was skeptical. After several years of working with Arnold Machinery Company, they are everything they say they are. Their service is fast, reliable and dependable. If I have a need it’s addressed immediately. I’ve always been taken care of.
— Jon Kenney, Owner, Icon Health & Fitness
We’ve been working with General Implement for at least 60 years in our family. We are confident when they make a commitment to us, we can take it to the bank. Working with Arnold gives us the peace of mind we need. We have the expectation that the product will perform and Arnold Machinery Company will stand behind it.
— Fred Titensor, Owner, Valley Implement